Simple pricing for every salon size
All plans include a 14-day free trial. No credit card required. Cancel any time.
Perfect for solo nail techs.
Up to 2 staff
- Appointments
- Clients
- Services
- 150 SMS/month
For established salons.
Up to 6 staff
- Everything in Starter
- 500 SMS/month
- Staff roles
- Custom booking branding
High-volume & multi-tech salons.
Unlimited staff
- Everything in Salon
- AI menu import
- KPI analytics
- Staff scorecards
Chains, franchises & flagship salons.
Unlimited staff
- Everything in Pro
- Priority support
- Custom integrations
- Invoiced billing
Compare every feature
Everything in Petal CRM, side by side. Scroll the table on smaller screens.
| Feature | Starter$29/mo | Salon$69/mo | Pro$119/mo | Enterprise$199/mo |
|---|---|---|---|---|
| 📅 Scheduling & Calendar | ||||
| Appointment calendar (Day / Week / Month) | ||||
| Public online booking page (no login required) | ||||
| Walk-in queue management | ||||
| Recurring appointments | ||||
| Waitlist management | ||||
| Buffer time between appointments | ||||
| Booking deposits & cancellation policy | ||||
| 👥 Client Management | ||||
| Client profiles with full appointment history | ||||
| Client photos | ||||
| Client notes & referral source tracking | ||||
| Loyalty points program | ||||
| Gift cards | ||||
| Birthday loyalty bonuses | ||||
| Client self-service portal | ||||
| 💬 SMS & Notifications | ||||
| Email appointment reminders | ||||
| Outbound SMS reminders | 150/mo | 500/mo | 1,500/mo | Unlimited |
| Two-way SMS (reply C to confirm, X to cancel) | ||||
| Walk-in queue SMS notification | ||||
| 👩💼 Staff & Operations | ||||
| Staff accounts | 2 seats | 6 seats | Unlimited | Unlimited |
| Staff roles (owner / manager / receptionist / tech) | ||||
| Staff availability & schedule management | ||||
| Commission tracking & earnings reports | ||||
| Staff scorecards & performance metrics | ||||
| Services & add-ons management | ||||
| Inventory tracking & auto-deduction | Basic | |||
| 📱 Mobile App & Branding | ||||
| Client mobile app (iOS & Android) | ||||
| Staff & owner mobile app | ||||
| Custom booking page branding (logo, colors) | ||||
| White-label booking page (remove Petal branding) | ||||
| 💳 Payments & Checkout | ||||
| POS checkout recording (cash, card, gift card, loyalty) | ||||
| Tip recording per appointment | ||||
| Tip tracking & ledger per technician | ||||
| Tax & revenue reports (monthly, quarterly, CSV export) | ||||
| Monthly revenue summary email to owner | ||||
| ✨ Client Experience | ||||
| Digital intake forms (allergies, consent, sensitivities) | ||||
| Before & after photo gallery per appointment | ||||
| QR code menu (printable, links to booking page) | ||||
| Google review request automation (post-appointment) | ||||
| Automated re-engagement campaigns (lapsed clients) | ||||
| 🔗 Integrations | ||||
| Google Calendar sync (push appointments to staff calendars) | ||||
| Stripe payment processing (online deposits) | ||||
| Twilio SMS (two-way confirmations + reminders) | Outbound only | Two-way | Two-way | Two-way |
| Custom integrations & API access | ||||
| 🛟 Support & Data | ||||
| Help center & documentation | ||||
| Email support | Priority | Dedicated | ||
| Data export (CSV) | ||||
| Dedicated onboarding & SLA | ||||
Frequently asked questions
Everything you need to know before signing up
Do I need a credit card to start the free trial?
No. Your 14-day trial starts the moment you create an account — no payment information required. You'll only be asked for a card if you choose to continue after the trial ends.
What happens to my data if I cancel?
Your data stays in our system for 30 days after cancellation. Pro and Enterprise customers can export all client, appointment, and financial data as CSV before cancelling. After 30 days, data is permanently deleted.
How does the SMS limit work?
SMS credits reset each billing cycle. Outbound reminders and two-way reply messages both count toward your limit. If you regularly hit your plan's limit, you can upgrade to the next tier or contact us about additional credits. Enterprise includes unlimited SMS.
Can I change my plan at any time?
Yes. You can upgrade immediately — the price difference is prorated for the rest of your billing cycle. Downgrades take effect at the start of the next billing cycle.
Do my clients need to create an account to book online?
Never. Your public booking page works for any client — no registration, no password. Clients simply enter their name, phone, and email. The system automatically recognizes returning clients by phone or email so their history stays intact.
Is there a setup fee or long-term contract?
No setup fees and no contracts. All plans are month-to-month, and you can cancel any time from your account settings.
What does "white-label booking page" mean on the Pro plan?
On Starter and Salon, your booking page shows a small "Powered by Petal" footer. Pro removes all Petal branding so your booking page looks 100% like your own salon's product.
How does the Enterprise plan work for multiple locations?
Enterprise accounts are fully multi-tenant — each location has its own isolated data, staff roster, services, and booking page, but management can view cross-location analytics from a single owner dashboard. Pricing is quoted based on number of locations and monthly SMS volume.
Ready to run your salon smarter?
Start your 14-day free trial today — no credit card, no contracts.